A Heartfelt Journey of Service, Relationships, and Growth in Africa

After more than 25 years in the pumping industry, I can honestly say it’s been an incredible journey—one that has been shaped by the people, relationships, and experiences I’ve had the privilege to be a part of. As the co-owner of Pumpset Solutions, I want to take a moment to reflect on how far we’ve come and to express my deep gratitude to those who have supported us along the way.

Pumpset Solutions is over the 5 year milestone and we are gratefully growing from strength to strength.  We’re a team that believes in the power of people supporting people. We’ve built this business with a clear understanding that, in today’s ever-evolving world, businesses don’t succeed in isolation—they thrive through collaboration and mutual support. Werner and I know that our journey has been made possible because of the incredible people we’ve had by our side.

A Passion for Service and Building Relationships

For me, it’s always been about more than just providing the right pump solutions. It’s about delivering service excellence and nurturing relationships—not just with our customers, but with our suppliers, staff, and everyone we work with. Over the years, we’ve formed incredible partnerships across Africa, where every project is a shared effort between our team, our suppliers, and our clients. These relationships are the bedrock of what makes Pumpset Solutions a trusted name in the industry.

Having the right pumps and equipment is essential, of course, but the human element—the trust, communication, and mutual respect we foster—is what truly sets us apart. Our suppliers are the backbone of our ability to deliver quality, and we’re incredibly fortunate to work with those who share our commitment to excellence. This passion for building relationships extends to every part of our business, from the suppliers who provide top-tier equipment, to the dedicated staff who make sure every pump gets to where it’s needed, on time and in perfect working condition.

A Special Thanks to Our Staff, Customers, and Partners

To our staff: You are the heart of Pumpset Solutions. Your hard work, dedication, and unwavering commitment make everything we do possible. From the experts who assist our engineers in designingour pump systems to the customer service team who handle every query with care, you are the ones who bring our vision to life. I am so grateful for the incredible people who make up our team. You’ve all played a part in getting us to where we are today.

To our customers: Your trust in us fuels our passion every single day. It’s because of you that we strive to improve, to innovate, and to push the boundaries of what’s possible. Your feedback, your needs, and your challenges drive us to continually provide the best solutions tailored to your unique requirements. Thank you for allowing us to be a part of your journey. We are here for you, and we are dedicated to helping your business thrive.

To our suppliers and partners across Africa: Your support has been invaluable. You’ve not only provided us with top-quality pumps and equipment, but you’ve also helped us understand the diverse needs of industries across the continent. Working with suppliers who understand the local challenges in mining, agriculture, and industry has been crucial in delivering the right solutions at the right time. We value each and every one of you and the work we do together to create positive outcomes.

Supporting Other Businesses in Challenging Times

In the current economic climate, we know that businesses face immense challenges. But we also know that businesses helping other businesses is the key to growth and sustainability. This is why we don’t just provide pumps; we offer our expertise, guidance, and a commitment to helping our clients achieve their goals. We aim to be a partner in your success, not just a supplier.

Together, we can navigate the tough times and come out even stronger. It’s about more than just surviving—it’s about thriving. Whether we’re helping a mining operation get back on track after a pump failure or ensuring a farmer has the right pump for their irrigation needs, we’re here to be part of the solution, every step of the way.

Looking Ahead: Growing Together

As we continue to grow, I’m incredibly excited about the future of Pumpset Solutions. Werner and I have always believed that business is about people—it’s about understanding needs, building trust, and providing value. That’s what we’re doing, and that’s what we’ll continue to do.

To everyone who’s been a part of our journey—whether it’s been a few months or many years—thank you. You’ve all helped us get to where we are today, and we’re excited to keep growing together. As we look ahead, we remain committed to offering high-quality pump solutions, to providing excellent customer service, and to continuing to build meaningful relationships with everyone we work with.

It’s not just about selling pumps. It’s about making sure that businesses and communities across Africa have the tools, support, and partnerships they need to thrive. That’s our mission, and it’s a mission we take to heart every day.

Thank you for your continued trust and support. Together, we’ll keep pushing boundaries and making a positive impact wherever we go.

With heartfelt appreciation,

Lesley-Anne Hogarth